empirio.ai is a modern survey tool that lets you create professional surveys in just a few steps. The focus is on ease of use, attractive design, and data protection with data processing in the EU. Whether in a company, at school, at university or during your studies: with empirio.ai you can quickly plan, design and publish surveys — even without any technical expertise.

You can create an account with empirio.ai in just a few steps. Go to empirio.ai and choose one of the available sign-up options. You can either enter your email address and receive a sign-in link, or sign in directly with your Google account. You don’t need a password. Both sign-in methods automatically create your empirio.ai account. You’ll then be taken straight to your dashboard, where you can create your first survey for free.

You have three options for creating your survey: you can create a survey with AI, use a template, or start with a blank survey. The easiest option is to start with AI. Briefly describe what your survey should be about, and empirio.ai will automatically generate a complete survey for you. You can then adapt it in the editor. Alternatively, you can select a ready-made template and use it as the basis for your own survey. This is particularly helpful if you want to get started quickly or are looking for inspiration for suitable questions. If you already know exactly how your survey should be structured, you can also begin with a blank survey and define all questions, answer options, logic and design settings yourself. All three routes lead to the same editor. There you can continue to edit, design and publish your survey at any time.

empirio.ai can be used internationally and supports multiple languages. The following languages are currently available: * German * English * Spanish * Italian * French * Dutch

You can change the language of empirio.ai in two places. If you are not logged in, use the language switcher in the top navigation bar. This lets you quickly adjust the website language. If you are logged in, open your settings and select your preferred language under Language and Region. This setting is permanently saved for your account. The change is applied immediately in the dashboard and in the survey tool, and also applies to your future use.

Yes. Protecting your data is a top priority at empirio.ai. All data is stored in the EU, so you can create your surveys with data protection in mind and complete peace of mind. This also makes empirio.ai suitable for sensitive areas of use such as businesses, schools, universities and academic research projects.

empirio.ai is the successor to empirio and was launched in 2026. Since 2018, empirio has primarily supported students in creating surveys for academic projects. Over time, however, the platform has increasingly been used by companies, schools and universities as well. That’s why we have completely redesigned and expanded our survey software and optimised it for new areas of application. With empirio.ai, not only students but also teams, organisations and educational institutions can now create modern surveys. In addition, empirio.ai offers multiple languages so that surveys can easily be carried out beyond the German-speaking world.

empirio has grown significantly in recent years. The platform was originally developed mainly for students in Germany. Over time, however, more and more users from other sectors and countries joined – including businesses, schools and universities. To ensure that empirio can be used consistently on an international level in future, we have further developed the platform and empirio.de has become empirio.ai. The new name stands for a modern, international survey platform that remains easy to use while offering significantly more possibilities: new features, multiple languages, a redesigned interface and AI-powered support for creating surveys.

If you already had an account with the previous empirio, your existing surveys will of course remain accessible. Simply log in via empirio.ai. After logging in, you’ll find a note about the changeover in your dashboard. From there, you can go directly to the previous empirio platform, where you can continue to manage, edit and analyse your existing surveys. In future, you will create new surveys directly in empirio.ai.

If you had a Plus membership in the old empirio and also want to unlock premium features on empirio.ai, you’ll need to take out a new subscription specifically for empirio.ai. The plans are not transferred automatically. Simply cancel your membership in the old empirio, take out a new one on empirio.ai, and you’ll be ready to go again with your new surveys. Annual memberships can be transferred by our support team. Just send us a short email about it.

You briefly describe what it should be about. For example: “Employee survey on the topic of working from home, focusing on satisfaction and suggestions for improvement.” The more specific you are, the better the result. The AI then creates a complete questionnaire from this, with suitable question types, a logical order, and both a welcome and a closing page. You can then adapt the draft in the editor, add to it, or remove questions. If you really don’t like the result, simply generate it again. It doesn’t cost anything. You can get started directly on the homepage or via the dashboard under “Create survey”, where you can select the AI option.

Three things help: *Describe your goal: What do you want to know in the end? *Name your target group: employees, customers, students, club members? *Give the context: Is it a one-off survey, feedback after an event, an academic study? The more context you provide, the more precisely the AI can build the questionnaire. “Survey about the summer party” works. “Survey for our club’s summer party to ask about preferred dates, food preferences and willingness to help” works better. This information is stored in the survey and can be updated at any time in the editor via the AI assistant under “Customise AI”.

Yes. You can have the AI create initial surveys for you on empirio.ai even without registering. Simply go to our homepage and enter a few details about the survey. The AI will then generate an initial questionnaire, which you can easily customise (design, type of survey, etc.). You can repeat this process as often as you like until you are happy with the survey. However, as soon as you want to adapt the questionnaire in our editor (add questions, delete content, etc.) or actually send it out, registration is required. Our survey tool saves the survey you have created straight away, so you don’t have to start from scratch after registering. So yes, you can create an online survey with empirio.ai free of charge and without registering. But as soon as you want to use the survey in practice, registration is required.

No. Creating a survey with empirio.ai is completely free of charge. You can create as many surveys as you like, include as many questions as you want, and fine-tune your questionnaire for as long as it takes until you’re happy with it. In some places you’ll find premium features that let you further optimise your survey. You can also try these out freely in the editor – they’re clearly marked as premium. You only incur costs once you want to publish a survey that contains active premium elements. For that, you’ll need a suitable package. Prefer to stick with the free version? No problem. Premium features can be deactivated again with a single click – and your survey will go online as normal, free of charge.

empirio.ai offers all the question types you need for a modern survey – from single choice and multiple choice to scales, NPS questions, matrix questions, star ratings, open text questions, and even date and file upload questions. Which type fits when? Rule of thumb: if you want clear, comparable answers, use closed questions (single/multiple choice, scale). If you want genuine opinions and unexpected insights, include open text questions. A mix usually works best.

In the editor you can add questions with a single click, move them via drag and drop, duplicate or delete them. All changes are saved automatically – you don’t have to worry about a thing. If you delete a question by mistake, you can undo the last step.

To enable the AI assistant to make the best possible suggestions in the editor, you should – in addition to the initial prompt at the beginning – gradually upload further information about the survey: Who is your target group? How should the questions be phrased? etc. This helps the AI assistant to understand your survey project better and better and to make improved suggestions.

These are exactly the kinds of cases where AI comes in. Simply tell the AI assistant what you want done and it will get to work. Before any changes are applied, you can review them and specify which ones should be carried out and which should not. Example: Do you want to change all questions from the formal “Sie” to the informal “du” in the form of address? Do you want to add “No answer” as a response option to all questions? The AI assistant supports you precisely with these tasks and carries out such changes in seconds.

Yes. For each question you can set whether answering it is mandatory or optional. Mandatory questions are clearly marked for your respondents so they know where they can’t move on without answering. To do this, go to the editor on the right-hand side and click the “cogwheel” for the relevant question. A dialogue will open where you can define the question as mandatory. Tip: Don’t make all questions mandatory. This noticeably reduces the dropout rate.

Yes. You can insert images directly into answer options – for example, to compare products, designs or logos. It’s also possible to include images in short descriptive texts between the questions. All common formats are supported. When uploading, pay attention to any restrictions on file size. Videos cannot be uploaded at the moment. Of particular interest for companies: you can also always upload a logo so that the survey reflects the company’s corporate design as closely as possible (together with the questionnaire’s colour settings).

Yes, that’s called logic. You can specify that certain questions are only shown if a particular answer was given beforehand. That way, your respondents only see what’s relevant to them – which makes the survey shorter, more focused and more pleasant. Example: Anyone who states in the first question that they don’t own a car won’t receive any follow-up questions about car brands.

Yes. The order of the answer options can be randomised – in other words, shown in different sequences for different participants. This is particularly important for scientific surveys because it avoids order effects and improves data quality.

We have lots of modern design templates that look great right from the start. You can easily customise them in the survey editor at the touch of a button. You can then also make the following adjustments: *Adjust colours – to match your corporate design or simply however you like them. *Add your logo – visible on every survey page. All designs are automatically responsive. That means your survey works on desktop, tablet and smartphone without you having to do anything.

Yes. For every survey on empirio.ai you can create a welcome page and an end page – and you can design both exactly as you like. On the welcome page you introduce your participants: What is it about? How long will the survey take? Are the answers anonymous? A good introduction leads to more participation and fewer dropouts. On the end page you say goodbye. A simple “Thank you” always works – but you can also add further links, point to a prize draw or invite people straight to the next activity. Both pages support text, headings and (on the end page) links. If you prefer to keep things simple, you can deactivate the welcome page and just leave the end page as it is – that works too.

In the editor, you’ll find the button to publish in the top right-hand corner. One click – and your survey is live. You’ll immediately receive a participation link that you can share however you like. Before you click “Publish”, it’s worth doing a quick check in the preview: Are all the questions correct? Does the logic work? Does the survey look good on a smartphone? As soon as everything fits, you’re ready to go.

You have several ways to get your survey out to people: Via link: You can place the participation link anywhere – in emails, WhatsApp messages, Slack channels, newsletters or social media posts. Via QR code: We automatically generate a QR code for your survey. Ideal for posters, flyers, table displays or presentations. Via embedding: You can embed your survey directly on your website. Respondents then stay on your site instead of being redirected to an external survey page. Via social media: With a single click you can share your survey on the most common platforms. Via email: empirio.ai also allows you to send emails directly via the survey tool. You can design the email and upload a list of recipients. Your invitation/reminder will then be sent at the time you specify. Which method is best depends on your target group. For an employee survey, the link via email is usually sufficient. For public feedback, a QR code or embedding is a good option.

As soon as you’ve published your survey, you’ll find the participation link in the “Share” tab. Simply copy the link and send it to your participants. Tip: Before you share the link, open it yourself once and click through the survey. That way you’ll immediately see whether everything looks the way you imagined. To do this, you can either open a preview from the editor via the “eye” icon, or use the preview link in the “Share” tab. You can also share this preview link with others to get feedback on your survey.

Yes. You can pause your survey at any time by clicking on "deaktivieren" – new visitors will then see an information message, but existing responses will be retained. When you reactivate the survey later, everything will continue as before.

In the Share tab, empirio.ai automatically generates a QR code that points to the public link for your survey. Click the download button to save the QR code as an image file and use it in printed materials, posters, flyers or presentations. When scanned with a mobile phone camera, the survey opens directly in the browser.

Simply upload a CSV file with your recipients’ email addresses in the “Share” tab. Write your own subject line and message text, and schedule the mailing to be sent immediately or at a later time. empirio.ai sends the emails and shows you who has opened the invitation and completed the survey.

In the "Share" tab, open the "Access restriction" submenu and create access codes for your survey. Participants will then only be able to open the survey using this code. Without a valid code, access is blocked, which makes this ideal for closed panels, paid studies, confidential research or employee surveys, as multiple participation with the same code is also not possible.

Yes, but please be careful: this can distort your results if responses have already been submitted. Previous participations will, however, remain saved. In the evaluation, the new questions/answers will then be listed in addition. Important: The changes to the survey will only be applied once you click "Update". Before that, you can calmly make all your changes and the distributed survey will remain unchanged.

In the dashboard, open the menu of any survey and select "Duplicate" to create an exact copy as a new draft. The copy includes all questions, logic and design settings, but no responses or invitation history. This way, you can reuse a proven template within seconds for a follow-up study or a new target group.

Yes. You can specify exactly when your survey goes online and when it should end automatically. Outside this period, visitors will see a message stating that the survey is not active. You can easily define the time period under "Share".

As soon as the first responses come in, you’ll find them in your survey under “Results” – for each individual survey. You don’t need to refresh anything manually: new responses appear automatically in real time as soon as someone has clicked “Submit”.

empirio.ai automatically creates a complete analysis – you don’t have to build any tables, draw charts manually or open Excel. For each question you can see at a glance: * Charts tailored to the question type – bar charts, pie charts, scale distributions or word clouds for open-ended responses (under the "Charts" tab). * Key figures such as number of responses, averages, means or standard deviations (under the "Analysis" tab). * Individual responses, if you want to look at the raw data (under the "Responses" tab). * All results can be exported at any time. If you want to dig deeper, you’ll also find filters and comparison functions. If you just need a quick overview, you’ll get that too – without having to click through menus.

Yes. In addition to the classic charts, the AI can, if you wish, provide a summary of your most important insights – in clear, understandable German, without any statistics jargon. This is especially useful for open-ended text questions: instead of reading 200 free-text responses one by one, you get a concise overview of the most common themes, sentiments and notable points. Of course, the original texts remain accessible – you decide how deep you want to go. You’ll find the AI evaluations under "KI-Assistent"; here you can use the chat to have the key results summarised and also ask follow-up questions. You’ll find the AI free-text analyses under "Analyse".

Yes. You can filter your evaluation according to any criteria you like – for example, only show answers from people who ticked “yes” to a particular question. To do this, go to “Charts”, then “Answers”, and filter by the corresponding responses. For more in-depth analysis, you can also compare two groups of answers directly with each other: how did women respond compared to men? How do under-30s differ from over-50s? This way you gain insights that would be lost in the overall results. To do this, go to “Charts”, then “Compare”, and select the so-called segmentation (e.g. the question on gender). After that, all charts are displayed in relation to gender, giving you an ideal evaluation.

Yes. In addition to the overall analysis, you can also view each individual response under "Responses" – so you can see exactly what participants actually answered. This is handy if you want to follow up on an interesting statement or need qualitative evaluations. For surveys, you only see the responses themselves – you don’t receive any data about the participants (unless you explicitly asked for it). In that case, however, it would no longer be an anonymous survey, and this is not recommended.

Yes. You can export your responses (raw data) and the completed analyses (charts) in several formats: * Excel/CSV for your own analyses or further processing. * PDF/PPT for reports, presentations or archiving. * SPSS for academic analyses using statistical software. * Images (PNG) for inserting charts directly into reports. * JSON for raw data – often suitable for developers. The exports can be opened with all common office software.

For as long as you need them. There is no automatic deletion – your data will remain in your account until you delete it yourself or remove the survey. When you delete surveys or individual responses, the data is permanently erased after a short delay. You can find more information in the Terms and Conditions. If you want to archive responses permanently, it’s best to export them as a CSV or PDF and save them locally. That way, you’re not dependent on online access.

Yes. You can remove individual responses from your evaluation at any time – for example, obvious spam responses or test entries that slipped in by mistake. You can also delete all responses to a survey at once if you want to start again from scratch. Note: deleted responses are gone and cannot be restored. You can delete responses in the evaluation area under "Antworten". If you want to delete individual responses, you can scroll to the right and click the "bin" icon for the relevant response to delete it. All responses at once can be deleted using the red button ("Gefahrenzone") at the very bottom.

Yes. With empirio.ai you can invite other people to your surveys and work together on questionnaires, designs and analyses. This is handy when you’re planning, coordinating or jointly analysing surveys as a team – for example HR and management for an employee survey, or students working together on a research project. This feature is available from our Plus package (3 additional people). With the Pro package you can invite up to 5 additional people.

That depends on your plan: Plus: You can invite up to 3 additional users. Pro: You can invite up to 5 additional users. You yourself don’t count – the limits refer to extra people you bring into your surveys. Need more seats? Just drop us a line – we’ll find a solution.

In three steps: Open the survey you want to work on together and click on “Share” > “Collaborate”. Enter the email address of the person you want to invite. We’ll automatically send out an invitation. As soon as the person accepts the invitation by email, they’ll have access to the survey and can collaborate on it.

Not necessarily. If the person doesn’t yet have an account, they can create one straight away when accepting the invitation – free of charge and in just a few seconds. Only then will they be able to access the shared survey.

If the person you invited doesn’t receive an email, it’s worth first checking their spam folder. If it doesn’t appear there either, you can simply resend the invitation from the editor. Please quickly check that the email address is spelled correctly – in our experience, that’s the most common source of errors.

Invited people have full access to the shared survey if they are given the role of “Editor”. This means they can add or change questions, adjust the design, test the survey and view the results. Good to know: any changes are immediately visible to everyone. So if you’re working on a survey as a team, it’s worth having a quick chat about who is doing what – so you don’t accidentally get in each other’s way. If you only want to grant read-only rights, simply select “Reader” when sending the invitation. That way, the other person can open the survey but cannot make any changes.

Yes. Several people can be in the editor at the same time and work on different parts of the survey. All changes are saved automatically in real time. Everyone can also see whether they are currently editing the survey and which part they are working on. Tip: To avoid accidentally editing the same question at the same time, have a quick chat to coordinate or divide up the tasks sensibly (for example: one person takes care of the questions, another looks after the design).

In the "Share" > "Collaboration" section, you can see an overview of everyone who currently has access to your survey. With a single click, you can revoke access at any time – instantly and without further confirmation. After that, the person will no longer be able to open or edit the survey.

Yes. Collaboration works at every stage of your survey – whether you’re still refining the concept, about to launch, or already analysing the results. Invited people can also make changes and view results after it has been published.

Yes. You can use empirio.ai free of charge, and we honestly believe that our free plan is an absolutely top-notch offer. You can use many AI features for creating and editing your survey without limits, all the free designs are noticeably more modern than with many other survey tools, and the standard setup already gives you a GDPR-compliant solution. Only if you want to survey more than 50 participants with your questionnaire, or if you need more advanced features, will you need to upgrade your account.

We offer three plans: Standard is free and will always remain free. You can create as many surveys as you like, include as many questions as you want, and analyse the responses – with no hidden costs. Lite mainly gives you upgrades for the questionnaire itself. You can use new designs and set up logic rules. Plus unlocks premium features that take your surveys to the next level. This includes collaboration with up to 3 additional users. It’s particularly useful for in-depth AI-powered analyses and company surveys (with your own corporate design). Pro is the option for anyone who wants the full package – including all premium features and collaboration with up to 5 additional users. It’s especially suitable for demanding survey projects. You can find a detailed overview of all features and prices on our pricing page.

Creating surveys is and will remain free of charge. You only need a Plus or Pro package once you actively want to use premium features. You can find the current prices and all details at any time on our pricing page. There you can also see which features are included in which package.

You can try out all premium features in the editor for free and fine-tune your questionnaire for as long as you like. They’re clearly marked as premium so you can keep track of everything. You only start paying once you actually publish a survey that uses active premium features. At that point, you’ll need a suitable plan. Prefer to stick with the free version? You can deactivate premium elements again with a single click – and your survey will go online as a normal, free survey. Premium features that are not part of the editor (e.g. exporting responses, AI-based analyses and team collaboration) have to be activated in advance. These therefore cannot be tested.

We offer all major payment methods. You can conveniently pay by credit card, PayPal, Apple Pay, Amazon Pay, Google Pay, Link, Klarna or SEPA direct debit. Naturally, the entire process is completely secure.

Yes, automatically. After each payment we’ll send you a proper invoice by email. You can also find your invoices at any time in your account under “Billing” to download. Do you need an invoice with your company name and VAT ID? In the settings you can save your billing address – it will then automatically appear on all future invoices.

Yes, at any time – both upgrading and downgrading. Upgrade: If you switch to a higher plan, the new feature is activated immediately. We calculate it to the exact day, so you only pay the additional amount for the remainder of your billing period. Downgrade: You can reduce your plan for the next billing period or switch back to the free plan entirely. The proportional invoice amount will be credited and offset against the following billing period.

In your settings under “Billing” you’ll find a button to cancel your plan. With just a few clicks, you can cancel it effective at the end of the current billing period. You can continue to use all premium features as usual until the end of the paid period. After that, your account will automatically switch to the free standard plan.

As long as your membership is active, nothing will change. You can continue to use all Premium features as usual until your paid period ends. Only after that will your account automatically switch to the free Standard plan. All your surveys will of course remain fully available to you and will continue to run without any extra work on your part (participants can therefore continue to take part in the survey). You can still open them, view them and analyse the results. If your survey uses Premium features that are not included in the Standard plan (for example higher participation limits), it may be that you cannot see new participants once you exceed the response limit. Tip: If you want to get going again later, one click is all it takes: reactivate your plan and all features will be available again immediately.

Just drop us a line – we’re happy to hear from you, whatever it’s about. If you realise that the premium packages from empirio.ai don’t quite suit you after all, we’ll work together to find a solution you feel comfortable with. To be honest, we think that will rarely be the case. But if it does happen, it’s important to us that you don’t feel stuck with a tool you don’t like. We want you to enjoy working with empirio.ai – and if that’s ever not the case, we’ll talk it through.

If you had a Plus membership on the old empirio (empirio.de), it will continue there – but it will not be transferred to empirio.ai automatically. If you also want to unlock premium features here, you’ll need a new plan on empirio.ai. Do you have an annual membership on the old empirio? Then just get in touch with our support – we can transfer the remaining value to empirio.ai.

You have two ways to sign in: Via email link: Enter your email address and we’ll send you a sign-in link. One click on the link – and you’re in. No password needed. Via Google account: With a single click, you can sign in using your existing Google account. Fast, secure, no extra details required. Both options work equally well. Just choose the one that’s most convenient for you.

Because it’s safer and easier. Passwords get forgotten, reused or leaked. With the sign-in link via email or Google login, you completely avoid these risks – and you don’t have to remember anything.

First have a quick look in your spam folder – automatically sent emails sometimes end up there. If the link doesn’t arrive there either, check whether you’ve entered your email address correctly (in our experience, that’s the most common source of errors). If neither of these helps, just drop us a quick message. We’ll help you sort it out right away.

In your account under ‘Settings’ you can change your email address. Enter the new email address and you’ll be able to update it straight away.

Very secure – and you can increase the security even further. By default, login works via magic link or Google; both methods are considered more secure than traditional passwords. If you want to be extra safe, enable two-factor authentication (2FA) in your account settings. This means that when you sign in, you’ll also need a code from an authenticator app – so even if someone had access to your emails, they still wouldn’t be able to get into your account.

In your account, go to "Settings" > "Security" and click on "Enable two-factor authentication". We’ll guide you step by step through the setup using an authenticator app of your choice (for example Google Authenticator). Important: Save the backup codes that we show you during setup. If you ever lose your smartphone, you’ll still be able to access your account with them.

In the European Union. All surveys, responses and account data are stored on servers within the EU – this means they are subject to the GDPR and protected from access by third countries.

In your account under “Settings” you’ll find the “Delete account” button. With one click you start the deletion process – for security reasons you’ll need to confirm the deletion. Important: Deleting your account will also permanently remove all surveys, responses and analyses. If you want to keep any data, make sure you export it before deleting your account. You can find more information about retention and deletion periods in our Terms and Conditions.

They will be deleted together with your account – including all responses and analyses collected so far. Any ongoing surveys will also be deactivated so that no new responses can be submitted. If you want to back up any data, make sure you export it before deleting your account. After deletion, we cannot restore the data – not even on request.

At empirio.ai, AI isn’t a marketing sticker, it’s a core part of the tool. You use it in four places: When creating: Describe in one sentence what you want to find out – the AI will build a complete questionnaire for you. When editing: With the AI assistant you can optimise your questionnaire at the touch of a button – add, rephrase or delete questions, and adjust answer options. When translating: Entire questionnaires can be automatically translated into other languages. Handy for international surveys. When analysing: The AI summarises open-text answers, categorises them and answers your questions about the results – via chat, in natural language.

That depends on which AI feature you want to use. We’ve deliberately spread the AI across all plans so that everyone gets something out of it – even in the free Standard plan. Free in the Standard plan: All AI features for creating and editing your questionnaire. Plus plan: AI features for analysis – i.e. automatic summarisation of open-text answers and the AI chat for in-depth analyses. Pro plan: Automatic translation of entire questionnaires into other languages. You can find a detailed overview of all AI features and prices on our pricing page.

More than you might think. Our free standard package includes all the AI features you need for creating and editing: Create questionnaires via prompt: Describe in a few sentences what you want to find out – the AI will build a complete questionnaire for you. AI assistant in the editor: At the touch of a button you can add, rephrase or delete questions, or adjust entire sections – without typing yourself. AI personalisation: Give the AI context about your company, your project or your target group so that its suggestions fit you better. You can also upload entire documents (e.g. "Create a survey for me that I’ve already roughly drafted in Excel"). In other words: you can set up your entire survey with full AI support without paying a penny. You only need a paid plan for analysis (Plus) and for automatic translations (Pro).

No, not at all. At empirio.ai, AI is an option – not an obligation. You can just as easily build your surveys entirely on your own (blank survey) or start with a ready-made template and edit it as usual in our modern drag & drop editor. You can also do the analysis in the classic way using charts, filters and exports, without using the AI chat. The AI features are there to take work off your hands if you want them to. If you prefer to do things yourself – no problem. You decide how much AI support you use.

You briefly describe what it should be about – for example: “Employee survey on the topic of working from home, focusing on satisfaction and suggestions for improvement.” From this, the AI creates a complete questionnaire within a few seconds, with suitable question types, a logical order, and both a welcome and a closing page. You can then freely adapt the draft in the drag & drop editor, add to it, or delete individual questions. If you really don’t like the result, simply generate it again. It doesn’t cost anything.

Three things help: * Goal: What do you want to know in the end? * Target group: Who will be surveyed – employees, customers, students, club members? * Context: Is it a one-off survey, event feedback, or an academic study? Rule of thumb: The more context, the better the result. “Survey about the summer party” works. “Survey for our club’s summer party to ask about dates, food preferences and willingness to help” works better.

The AI assistant is your co-pilot when editing. Instead of making every change manually, you simply tell the AI what it should do. Examples: "Add 5 questions about work–life balance." "Make the answer options shorter." "Rewrite the question in simpler language." "Replace the single-choice question with a scale." "Change the form of address from informal to formal." The AI applies the changes straight away – you don’t have to type anything yourself. If you don’t like a change, you can undo it with a single click.

With a single click, the AI translates your entire questionnaire into another language – including questions, answer options, and the welcome and closing pages. You receive a complete language version that you can then review and fine-tune. This saves a lot of time, especially for long or multilingual surveys. The translation feature is part of the Pro package.

No. Your surveys, entries and responses are your content. We do not use your data to train any AI models – neither our own nor those of third parties.

empirio.ai can be connected to other systems in four ways: * REST API – manage surveys and retrieve responses via HTTPS. * Webhooks – push new responses to your own system in real time. * MCP server – let AI agents like ChatGPT or Claude work directly with your surveys and responses. * CLI – the command-line tool @empirio-ai/cli for scripts, automations, or quick actions from the terminal. All integrations are currently in beta – endpoints and behaviour may still change. You can find more information at https://www.empirio.ai/integrations, including full developer documentation.

For everyone who doesn’t just want to use empirio.ai via the web interface, but would like to integrate it into their own systems or workflows. Typical use cases: Developers who want to create surveys automatically or transfer responses into their own tools (CRM, data warehouse, BI tools). Companies that want to feed survey responses directly into internal systems – for example, sending a Slack message after each response or passing data into reporting. Data analysts who regularly process responses further in SPSS, R or Python and want to automate exports. Teams working with AI agents who want to give their agents direct access to empirio.ai – via the MCP server.

The integrations are available starting from the Pro plan. For extensive or company-wide use, there is also an Enterprise plan with higher limits and additional terms. For this, please contact the support team at info@empirio.ai

The REST API is the classic interface for programmatic survey management. Via HTTPS you can: * create, edit, publish, duplicate and delete surveys * retrieve, filter, export and analyse responses * calculate aggregates, statistics and cross tabulations * export charts in various formats (PowerPoint, PDF, Word, PNG) You authenticate either with an API key (for server-to-server applications) or via OAuth 2.1 (for applications acting on behalf of users). Base URL: https://platform.empirio.ai/rest/v1 You can find the full endpoint documentation in the developer documentation.

In the empirio.ai dashboard under "Integrations". With a single click you generate a new key. Important: The key is only shown once – save it somewhere secure straight away (for example in a password manager or secret store). API keys have scopes – surveys for survey operations, responses for access to responses. When creating a key, you can define which permissions it should have.

Webhooks are the counterpart to the API: instead of you regularly polling for data, empirio.ai actively sends the data to you as soon as something happens. Specifically: as soon as a person completes a survey, empirio.ai sends a signed JSON payload to your configured URL. You can react immediately – for example by sending automatic follow-up emails, writing data into your CRM, or feeding real-time dashboards. You can register up to three webhook endpoints per survey. Webhooks are set up under "Integrationen".

If an error occurs (timeout, server error, invalid response), empirio.ai will attempt delivery up to three times with increasing intervals: immediately, then after 1 minute, then after 10 minutes. Important: Webhooks are delivered with at-least-once guarantees. If in doubt, a message will be delivered twice rather than not at all. Use the X-Empirio-Delivery-Id header to detect and ignore duplicates on your side.

MCP stands for Model Context Protocol – a standard that allows AI agents to access external systems directly. With our MCP server, you can connect ChatGPT, Claude or other compatible AI hosts to your empirio.ai data. Concrete examples of what your AI agent can then do: “Show me the responses from my latest customer satisfaction survey.” “Create a 5-question NPS survey for our new product and publish it.” “Export the responses from survey X as a PowerPoint deck.” “Delete the last 10 incomplete responses.” The agent then automatically calls the right tools and delivers the result to you. Server URL: https://platform.empirio.ai/mcp. Authentication uses OAuth 2.1 with PKCE and is negotiated automatically – you don’t need to configure anything manually.

For Claude: Go to “Connectors” in the settings, add empirio.ai as a remote MCP server with the URL https://platform.empirio.ai/mcp. Authentication is handled automatically. For ChatGPT (via the Responses API): Use the MCP server entry in your tool configuration with the same URL. Once the connection is established, the AI agent has access to all functions for which you grant it the necessary permissions (scopes: surveys and/or responses).

The command-line tool @empirio-ai/cli is an npm-installable interface for developers who prefer working in the terminal or want to integrate empirio.ai into scripts and CI pipelines. Installation: npm install -g @empirio-ai/cli The CLI covers all REST API operations. Authentication is handled either via empirio login (OAuth, for interactive use) or via the environment variable EMPIRIO_API_KEY (for CI and automation scenarios). Requirement: Node.js version 20 or newer.

To keep our platform stable for everyone, we have clear limits: * Read operations: 60 requests per minute per key or user. * Write operations: 20 requests per minute per key or user. * Creating surveys: additionally, a maximum of 10 per hour and 50 per day per account. If you exceed a limit, the API responds with a 429 status and a Retry-After header that tells you how long you need to wait. For enterprise customers with particularly high demands, we can agree individual limits.

Yes. The integrations follow the same security standards as the rest of the platform: HTTPS only: Unencrypted connections are rejected. Bearer token authentication: API keys or OAuth tokens with clearly defined scopes. Signed webhooks: Every webhook delivery is HMAC-signed and can be verified for authenticity. Rate limits and idempotency keys: Protect against accidental duplicate executions and abusive use. EU hosting: The integration endpoints also run on our EU-based infrastructure.

You can find the complete developer documentation – with all endpoints, examples, webhook payloads and error codes – at empirio.ai/docs. There you can also see which question types are supported by the API, how responses are structured, and how to call filters, aggregates and exports.

Write to us at info@empirio.ai. If you have any questions about the API or integrations, we’ll be happy to help – ideally include: What you’re trying to achieve Which endpoints you’re using The exact error code and error message (if available) That way we can quickly understand and reproduce the issue.

All data from empirio.ai is stored exclusively in the European Union – this applies to your account data, your surveys, the collected responses and all analyses. This means your data is subject to the GDPR and protected from access by third countries.

Yes. We comply with all GDPR requirements – from EU-based data storage and transparent data processing through to our users’ rights to access, rectification and erasure. You can find details in our privacy policy. With empirio.ai you can therefore create online surveys that are fully compliant with data protection regulations.

You already have this. By registering with empirio.ai, you automatically enter into a standardised data processing agreement with us. You don’t need to request, download or sign anything separately. This also means you are on the safe side as a business customer when you create surveys in a corporate context – for example employee surveys or customer feedback. You can find further information in our privacy policy.

When you create a survey with empirio.ai and collect responses, the following applies: You are the controller within the meaning of the GDPR. You decide which data you collect, from whom, and for what purpose it is used. empirio.ai is the processor. We process the data exclusively on your behalf and in accordance with your instructions. We neither use the data for our own purposes nor do we pass it on to third parties. In concrete terms, this means: if you carry out an employee survey, you are responsible towards your employees – we only provide the platform for you.

You can find the contact details of our data protection officer in the privacy notice. If you have any questions or concerns regarding data protection, you can contact them directly there.

By default, yes. empirio.ai does not collect any personal data from participants unless you explicitly ask for it. We also do not store IP addresses together with the responses. If you need contact details – for example for a prize draw or follow-up questions – you can of course include this as a regular question in your survey. You decide what is collected.

In most cases yes, if you collect personal data. Since you are considered the controller for your respondents’ data, you are obliged to inform them about how their data is processed – for example about the purpose of the survey, the storage period, and their rights. empirio.ai makes this easy for you: you can insert a data protection block directly into your questionnaire that displays information and, if necessary, obtains your respondents’ consent. This way you are transparent with your participants and on the safe side legally.

As long as you have your account with empirio.ai. We don’t automatically delete anything in the background – your surveys, responses and analyses remain available to you for as long as you need them. If you want to archive data permanently, you can export it at any time as CSV, Excel, PDF or SPSS and save it locally. That way you’re not dependent on online access.

You have two options: Delete individual surveys or responses: Directly in the tool with a single click. Deleted data cannot be restored. Delete your entire account: In your account under “Settings”. This will permanently remove all data – surveys, responses, analyses. If you want to keep any data, make sure you export it before deleting your account.

empirio.ai works with all modern browsers: Chrome, Firefox, Safari, Edge and Opera. The only important thing is that your browser is reasonably up to date. Very old versions can cause problems with some features. If you suspect that your browser is no longer quite up to scratch: an update is usually free and done in two minutes.

empirio.ai runs entirely in your browser – you don’t need to install any operating-system-specific software anywhere. That means the tool works on: * Desktop: Windows, macOS, Linux and ChromeOS. * Mobile: iOS (iPhone, iPad) and Android (smartphone, tablet). Whether you’re creating surveys on your office computer, analysing results on your laptop while you’re out and about, or quickly checking in on your phone – you don’t need a separate app or any installation. Just open your browser, log in, and get started.

Before you contact support, a few simple steps often help: * Reload the page. It sounds trivial, but it solves a surprising number of problems. One press of F5 (or Cmd+R on a Mac) and most display issues disappear. * Clear your browser cache. Sometimes old data gets stuck in the browser and causes strange effects. Clear the cache, reload the page – done. * Try a different browser. If something doesn’t work in Chrome, quickly test it in Firefox or Safari. That way you can find out whether it’s down to the software or the browser. * Update your browser to the latest version. Outdated browsers cause more problems than you’d think. An update can sometimes work wonders. If none of that helps, drop us a line – we’ll take care of it.

Yes, absolutely. At empirio.ai you don’t just get access to our software, but also to a team of survey experts. We support you with any questions about your survey – no matter what stage you’re currently in. Typical topics we can help with: Concept and methodology: Which questions should you really be asking to get meaningful answers? Which question types fit your goal? How do you avoid common mistakes such as leading questions or questionnaires that are too long? Structure and layout: How do you arrange your questions so that the drop-out rate stays low? When do you need skip logic, and when is it better not to use it? Academic surveys: You’re writing a bachelor’s, master’s or doctoral thesis and need solid methodological support? We know the requirements from research and help you design a survey that will also convince your supervisor. Employee surveys: From wording sensitive questions to analysis – we know the typical pitfalls in HR surveys. Analysis and interpretation: What do your data really show? Where is it worth taking a closer look? Just send us a quick email or use the “Get support” contact form in the dashboard to tell us what you’re planning – we’ll get back to you and work out together how we can best support you.

Just send us an email at our support address info@empirio.ai. To help us assist you as quickly as possible, please describe your issue as specifically as you can: What were you trying to do? What happened instead? Which browser and which device are you using? If possible: a screenshot or a short screen recording With this information we can find the problem more quickly – and you won’t have to answer endless follow-up questions first.

We usually reply within 1 to 2 working days. For simple enquiries it’s often quicker, while more complex issues can take a bit longer because we want to take a thorough look at things. At weekends and on public holidays our response times are a little slower – but we won’t leave anyone in the lurch.

Just send us an email at info@empirio.ai. Bug reports are important to us because they help make empirio.ai better for everyone. The more specific your description, the faster we can reproduce and fix the issue. Helpful for us: A short description of what you were trying to do What happened instead Browser and operating system Ideally a screenshot or a screen recording Small reward: anyone who reports a real bug will receive a heartfelt thank you from us.

Bring it on! Many of our best features have come from user feedback. Just send us an email telling us what you’re missing or what we could do better. We read every suggestion and will get back to you.