Question 1

How do I publish my survey?

Accepted Answer

In the editor, you’ll find the button to publish in the top right-hand corner. One click – and your survey is live. You’ll immediately receive a participation link that you can share however you like.

Before you click “Publish”, it’s worth doing a quick check in the preview: Are all the questions correct? Does the logic work? Does the survey look good on a smartphone? As soon as everything fits, you’re ready to go.

Question 2

How do I share my survey with others?

Accepted Answer

You have several ways to get your survey out to people:

Via link: You can place the participation link anywhere – in emails, WhatsApp messages, Slack channels, newsletters or social media posts.

Via QR code: We automatically generate a QR code for your survey. Ideal for posters, flyers, table displays or presentations.

Via embedding: You can embed your survey directly on your website. Respondents then stay on your site instead of being redirected to an external survey page.

Via social media: With a single click you can share your survey on the most common platforms.

Via email: empirio.ai also allows you to send emails directly via the survey tool. You can design the email and upload a list of recipients. Your invitation/reminder will then be sent at the time you specify.

Which method is best depends on your target group. For an employee survey, the link via email is usually sufficient. For public feedback, a QR code or embedding is a good option.

Question 3

Where can I find the public link to my survey?

Accepted Answer

As soon as you’ve published your survey, you’ll find the participation link in the “Share” tab. Simply copy the link and send it to your participants.

Tip: Before you share the link, open it yourself once and click through the survey. That way you’ll immediately see whether everything looks the way you imagined. To do this, you can either open a preview from the editor via the “eye” icon, or use the preview link in the “Share” tab. You can also share this preview link with others to get feedback on your survey.

Question 4

Can I pause or close my survey?

Accepted Answer

Yes. You can pause your survey at any time by clicking on "deaktivieren" – new visitors will then see an information message, but existing responses will be retained. When you reactivate the survey later, everything will continue as before.

Question 5

How do I create and download a QR code for my survey?

Accepted Answer

In the Share tab, empirio.ai automatically generates a QR code that points to the public link for your survey. Click the download button to save the QR code as an image file and use it in printed materials, posters, flyers or presentations. When scanned with a mobile phone camera, the survey opens directly in the browser.

Question 6

How do I send email invitations to a recipient list?

Accepted Answer

Simply upload a CSV file with your recipients’ email addresses in the “Share” tab. Write your own subject line and message text, and schedule the mailing to be sent immediately or at a later time. empirio.ai sends the emails and shows you who has opened the invitation and completed the survey.

Question 7

How do I restrict a survey to invited participants?

Accepted Answer

In the "Share" tab, open the "Access restriction" submenu and create access codes for your survey. Participants will then only be able to open the survey using this code. Without a valid code, access is blocked, which makes this ideal for closed panels, paid studies, confidential research or employee surveys, as multiple participation with the same code is also not possible.

Question 8

Can I edit a survey after it has already been published?

Accepted Answer

Yes, but please be careful: this can distort your results if responses have already been submitted. Previous participations will, however, remain saved. In the evaluation, the new questions/answers will then be listed in addition.

Important: The changes to the survey will only be applied once you click "Update". Before that, you can calmly make all your changes and the distributed survey will remain unchanged.

Question 9

How do I duplicate an existing survey for a new draft?

Accepted Answer

In the dashboard, open the menu of any survey and select "Duplicate" to create an exact copy as a new draft. The copy includes all questions, logic and design settings, but no responses or invitation history. This way, you can reuse a proven template within seconds for a follow-up study or a new target group.

Question 10

Can I set a time limit for a survey?

Accepted Answer

Yes. You can specify exactly when your survey goes online and when it should end automatically. Outside this period, visitors will see a message stating that the survey is not active. You can easily define the time period under "Share".

Help Centre

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