Customer Satisfaction

Measure & improve customer satisfaction

Capture CSAT, NPS, and CES at all touchpoints. Identify churn risks and boost loyalty.

GDPR compliant
NPS & CSAT
AI-powered
Employee Feedback
Do you feel valued in your team?
Yes
No
Modern Templates

Surveys made easy to complete

Intuitive user interface for maximum participation rates

empirio.ai/s/feedback
1 / 3

How satisfied are you with our service?

Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied

Why CX Teams Prefer empirio

Developed for Customer Experience teams. Everything you need for successful satisfaction measurement.

CSAT, NPS & CES

All important satisfaction metrics in one tool. Measure what really matters.

Identify Churn Risk

Identify unhappy customers early and act before they churn.

Real-time Analysis

See results instantly. Export reports for your team.

EU Servers

Privacy first. All data is securely hosted in Germany.

Save Time

AI-powered survey creation. Templates for all touchpoints.

Start Free

No credit card, no commitment. Try all features with no strings attached.

How it works

Create surveys in seconds

See how easy it is to create professional surveys with AI assistance and drag & drop

empirio.ai/editor/customer-feedback

Customer Feedback

Draft

AI Generation

Describe your survey – AI creates matching questions

Drag & Drop

Arrange questions in any order with drag & drop

Design Templates

Choose from professional templates

Trust proven technology

Thousands of users already use empirio.ai

100,000+
Active users
3M+
Responses collected
9
Languages available
100%
EU Data Storage
All features

Everything you need

A complete solution for professional surveys

Easiest solution

The easiest way to create professional surveys

Live analytics

Real-time analysis with interactive dashboards

Modern design

Professional templates for every use case

AI-powered

Create complete surveys in seconds with AI

Export options

CSV, Excel, PDF—export to any format

EU Servers

100% privacy-first, hosted in the EU

Ready for Better Customer Satisfaction?

Start for free and create your first survey in less than a minute.