Question 1

Where is my data stored?

Accepted Answer

All data from empirio.ai is stored exclusively in the European Union – this applies to your account data, your surveys, the collected responses, and all analyses. This means your data is subject to the GDPR and protected from access by third countries.

Question 2

Is empirio.ai compliant with data protection regulations and the GDPR?

Accepted Answer

Yes. We comply with all GDPR requirements – from EU-based data storage and transparent data processing to our users’ rights to access, rectification, and erasure. You can find details in our privacy policy. With empirio.ai, you can create online surveys that are fully compliant with data protection regulations.

Question 3

Do I need a data processing agreement (DPA)?

Accepted Answer

You already have that. By registering with empirio.ai, you automatically conclude a standardized data processing agreement with us. You don’t need to request, download, or sign anything separately.
This also keeps you on the safe side as a business customer when you create surveys in a corporate context – for example, employee surveys or customer feedback. You can find more information in our privacy policy.

Question 4

Who is the controller and who is the processor?

Accepted Answer

When you create a survey with empirio.ai and collect responses, the following applies:

You are the controller within the meaning of the GDPR. You decide which data you collect, from whom, and for what purposes it is used.

empirio.ai is the processor. We process the data exclusively on your behalf and according to your instructions. We neither use the data for our own purposes nor do we pass it on to third parties.

Concretely, this means: If you conduct an employee survey, you are responsible to your employees – we only provide the platform for you.

Question 5

Who is the data protection officer at empirio.ai?

Accepted Answer

You can find the contact details of our data protection officer in the privacy policy. If you have any questions or concerns regarding data protection, you can contact them directly there.

Question 6

Are my respondents' answers anonymous?

Accepted Answer

By default, yes. empirio.ai does not collect any personal data from participants unless you explicitly ask for it yourself. We also do not store IP addresses together with the responses.
If you need contact details – for example for a raffle or follow-up questions – you can of course include that as a regular question in your survey. You decide what is collected.

Question 7

Do I need my own privacy policy in my survey?

Accepted Answer

In most cases yes, if you collect personal data. Since you are considered the controller for your respondents’ data, you are required to inform them about how their data is processed – for example about the purpose of the survey, how long the data will be stored, and their rights.

empirio.ai makes this easy for you: You can insert a data protection section directly into your questionnaire that displays this information and, if needed, obtains respondents’ consent. This way you are transparent with your participants and on the safe side legally.

Question 8

How long will my data be stored?

Accepted Answer

As long as you have your account with empirio.ai. We don’t automatically delete anything in the background – your surveys, responses, and analyses remain available to you for as long as you need them.
If you want to permanently archive data, you can export it at any time as CSV, Excel, PDF, or SPSS and save it locally. That way, you’re independent of online access.

Question 9

How can I have my data deleted?

Accepted Answer

You have two options:

Delete individual surveys or responses: Directly in the tool with a single click. Deleted data cannot be restored.

Delete your entire account: In your account under “Settings.” This will permanently remove all data – surveys, responses, and analyses. If you want to keep any data, be sure to export it before deleting your account.

Help Center

Data & Privacy