You have two ways to sign in: Via email link: Enter your email address and we’ll send you a sign-in link. Click the link and you’re in. No password needed. Via Google account: With one click, you sign in using your existing Google account. Fast, secure, no extra details required. Both options work the same. Just choose the one that’s most convenient for you.

Because it’s safer and easier. Passwords get forgotten, reused, or leaked. With the login link via email or Google sign-in, you completely avoid these risks—and you don’t have to remember anything.

First take a quick look in your spam folder – automatically sent emails sometimes end up there. If the link doesn’t show up there either, check whether you entered your email address correctly (in our experience, that’s the most common source of errors). If neither of those helps, just send us a quick message. We’ll help you out right away.

In your account under “Settings,” you can change your email address. Enter a new email address and you’ll be able to update it right away.

Very secure – and you can increase the security even further. By default, login works via magic link or Google, and both methods are considered more secure than traditional passwords. If you want to be extra safe, enable two-factor authentication (2FA) in your account settings. With that, you’ll need an additional code from an authenticator app when signing in – even if someone had access to your emails, they still wouldn’t be able to get into your account.

In your account, go to "Settings" > "Security" and click on "Enable two-factor authentication." We’ll guide you step by step through the setup using an authenticator app of your choice (for example, Google Authenticator). Important: Save the backup codes we show you during setup. If you ever lose your smartphone, you can still access your account with them.

In the European Union. All surveys, responses, and account data are stored on servers within the EU – this means they are subject to the GDPR and protected from access by third countries.

In your account under “Settings” you’ll find the “Delete account” button. With one click you start the deletion process – for security reasons you’ll need to confirm the deletion. Important: Deleting your account will also permanently remove all surveys, responses, and analyses. If you want to keep any data, export it before deleting your account. You can find more information about deletion periods in our Terms and Conditions.

They will be deleted together with your account – including all responses and analyses collected so far. Any ongoing surveys will also be deactivated so that no new responses can be submitted. If you want to back up any data, be sure to export it before deleting your account. After deletion, we cannot restore the data – not even upon request.